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The Applicability of E‐S‐QUAL for Assessing the Serivce Quality of Social Media Services in Academic Libraries
Hae Min Kim, Ph.D. thesis, Drexel University, 2015.
Publication Type: Related Articles

A Web Information System to Improve the Digital Library Service Quality
F. J. Cabrerizo et al., Proceedings of the IEEE International Conference on System Science and Engineering (ICSSE 2015), Morioka, Japan.
Publication Type: Related Articles