StatsQUAL™ is a gateway to library assessment tools that describe the role, character, and impact of physical and digital libraries. Through StatsQUAL™, libraries gain access to a number of resources that are used to assess library's effectiveness and contributions to teaching, learning, and research. StatsQUAL™ presents these tools in a single powerful interactive framework that integrates and enhances data mining and presentation both withing and across institutions. StatsQUAL™ includes instruments and data such as LibQUAL+™, DigiQUAL™, and MINES for Libraries™, as well as a growing dataset of survey results.
StatsQUAL™ operates under the leadership of the Association of Research Libraries (ARL), which has a long-standing role in the development, testing, and application of performance measures, statistics, and management tools. Using traditional benchmarks as well as new models for measurement and evaluation, StatsQUAL™ addresses the urgent demand for libraries to demonstrate outcomes and contributions.
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LibQUAL+™ is a rigorously tested Web-based survey that libraries use to solicit, track, understand, and act upon users' opinions of service quality. |
The DigiQUAL™ project is modifying and repurposing the existing LibQUAL+™ protocol to assess the services provided by digital libraries. |
MINES for Libraries™ is an online transaction- based survey that collects data on the purpose of use of electronic resources and the demographics of users. |
