StatsQUAL® is a gateway to library assessment tools that describe the role, character, and impact of physical and digital libraries. Through StatsQUAL®, libraries gain access to a number of resources that are used to assess library's effectiveness and contributions to teaching, learning, and research. StatsQUAL® presents these tools in a single powerful interactive framework that integrates and enhances data mining and presentation both within and across institutions. StatsQUAL® includes instruments and data such as LibQUAL+®, DigiQUAL®, and MINES for Libraries®, as well as a growing dataset of survey results.
StatsQUAL® operates under the leadership of the Association of Research Libraries (ARL), which has a long-standing role in the development, testing, and application of performance measures, statistics, and management tools. Using traditional benchmarks as well as new models for measurement and evaluation, StatsQUAL® addresses the urgent demand for libraries to demonstrate outcomes and contributions.
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LibQUAL+® is a rigorously tested Web-based survey that libraries use to solicit, track, understand, and act upon users' opinions of service quality. |
The DigiQUAL® project is modifying and repurposing the existing LibQUAL+® protocol to assess the services provided by digital libraries. |
MINES for Libraries® is an online transaction- based survey that collects data on the purpose of use of electronic resources and the demographics of users. |
